FAQ - Echoes From Agartha

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Frequently Asked Questions

WHAT IS INCLUDED IN THE FULL EXPERIENCE PASS?

(Program is subject to minor changes)

5 Nights Hotel Stay (Check-In: July 26 At 2 PM) (Check-Out: July 31 At Noon)
Festival Ticket(s)
Cave After Party
Cappadocia Excursions
July 26: Welcome Party At Yunak Evleri
July 27: Main Event At The Zion
July 28: Caravansary Party
July 29: Main Event At IO
July 30: Pool Party At Yunak Evleri

(Full detailed program to be announced)

WHAT IS INCLUDED IN THE MUSIC ONLY PASS?

(Program is subject to minor changes)

Festival Ticket
Cave After Party
July 26: Welcome Party at Dere Suites
July 27: Main Event At The Zion
July 28: (Add-On) Caravansary Party (Ticket TBA)
July 29: Main Event At IO

WHAT IS INCLUDED IN THE MUSIC + HOTEL PASS?

(Program is subject to minor changes)

5 Nights Hotel Stay (Check-In: July 26 At 2 PM) (Check-Out: July 31 At Noon)
Festival Ticket(s)
Cave After Party
July 26: Welcome Party At Argos By Cupra
July 27: Main Event At The Zion
July 28: (Add-On) Caravansary Party (Ticket TBA)
July 29: Main Event At IO

What is included in Saturday Only tickets?

July 29: Main Event At IO

CAN I LEAVE THE FESTIVAL AND STILL BE ABLE TO RE-ENTER?

NO! There is no in & out. Once you leave the festival area, you won't be able to come back in for that day.

FOR 3 OR 4 PERSON PACKAGES, HOW ARE THE ROOMS SETUP?

For rooms with more than 2 people, there will be an extra single bed provided.

WHAT IF I CAN’T MAKE IT THE FULL EXPERIENCE?

For those unable to attend the Full Experience, we offer MUSIC ONLY and MUSIC + HOTEL options. These tickets grant access to the main events on Thursday (July 27) and Saturday (July 29), wednesday welcome cocktail party at Argos (July 26) along with the access to the after parties at Karakus. These packages will give you the flexibility to schedule and plan your own activities in the area.

HOW DOES THE ACCOMMODATION PACKAGES WORK?

Either you purchased a FULL EXPERIENCE or MUSIC + HOTEL package, the number of the festival tickets you receive will be equal to the capacity of the room you purchased. If you purchase a (2 Person) room you will receive (2) festival tickets. Your hotel reservation will be under the name you purchased the package. Your tickets later will be used to receive your festival wristbands at the designated registration booth.

I PURCHASED A (MUSIC ONLY) PASS BUT DIDN’T RECEIVE THE TICKET YET?

MUSIC ONLY tickets can take up to 48 hours to be approved. Once approved you will receive an email confirmation with your ticket(s). If your ticket is not approved, a full refund will be provided within 15-20 days.

WHAT DO I DO IF I NEED A REFUND?

Refunds will be granted only in the event of extenuating circumstances. Proof of circumstance must be provided in these requests.
Refunds will be granted in full (%100) up to 60 DAYS prior to the event (by May 26).
After May 26th, refunds will be granted for %50 up to 30 DAYS prior to the event (by June 25).
After June 25th there will be NO refunds under any circumstances.
To request a refund please contact hotels@echoesfromagartha.com  
Refunds can take up to 15-20 days
Service fee is non refundable and is kept by the ticket platform.

CAN I TRANSFER MY (FULL EXPERIENCE OR MUSIC+HOTEL PACKAGE) TO SOMEONE ELSE?

Please note that we do not provide a ticket transfer platform, and any tickets purchased from strangers are done so at your own risk. Once a ticket has been scanned, it cannot be scanned again, so please be cautious of scammers. If you arrive with a ticket that has already been scanned, you will not be able to receive a wristband. CAUTION: If you purchased an accommodation package from a trusted source such as a friend, the original owner must email hotels@echoesfromagartha.com using the email address associated with the purchase and cc the new guest to confirm the name and last name for the new hotel reservation. Don’t forget to receive your tickets as well; you will need them to get your wristbands at Cappadocia. If we suspect any packages were transferred more than the face value, we will deactivate the ticket. Deadline for transferring Full Experience and Music + Hotel Packages is May 5

CAN I TRANSFER MY (MUSIC ONLY) TICKETS TO SOMEONE ELSE?

Please note that we do not provide a ticket transfer platform, and any tickets purchased from strangers are done so at your own risk. Once a ticket has been scanned, it cannot be scanned again, so please be cautious of scammers. If you arrive with a ticket that has already been scanned, you will not be able to receive a wristband. CAUTION: If you purchased a MUSIC ONLY pass from a trusted source such as a friend, the original owner must email hotels@echoesfromagartha.com using the email address associated with the purchase and cc the new guest to confirm the name, last name, phone number and Instagram account of the new MUSIC ONLY guest. If we suspect any packages were transferred more than the face value, we will deactivate the ticket. Your name on the ticket must match with the name on your ID.

Deadline for transferring Music Only tickets is: May 5

CAN I UPGRADE MY ROOM?

Please note that the only way to upgrade your room is by purchasing the new room and then emailing us with proof of purchase. (Email address must match the previous purchase) Once we have confirmed your purchase, we will refund your old room to the original payment method used for the purchase. Please be aware that a 6% service fee is non-refundable and you can only upgrade within the same hotel. The deadline for upgrading the room is June 25th. To request an upgrade please email hotels@echoesfromagartha.com

WHERE CAN I GET MY WRISTBANDS?

Full Experience pass holders will register at their own hotels (Yunak Evleri, Utopia Cave and Sacred House)
Music + Hotel & Music Only pass holders will register at Ramada by Wyndham at Ortahisar. Each guest must show up with their own ticket as the staff members are required to put the wristbands on for you. Wristbands are not replaceable.
Saturday Only ticket holders will register to receive their wristbands at Ramada by Wyndham at Ortahisar

''Each guest must show up with their own ticket as the staff members are required to put the wristbands on for you.'' Wristbands are not replaceable.

WHERE IS THE FESTIVAL AREA AND HOW CAN I GET THERE?

Festival will be held in a remote area, about 20 minutes away from most hotels. We will provide a complimentary shuttle service to all ticket holders from and back. NO taxis or private cars are allowed.

Shuttles for - Full Experience pass holders will leave from their hotels
Shuttles for Music + Hotel and Music Only and saturday only pass holders will leave from Ramada by Wyndham at Ortahisar.

HOW TO GET TO CAPPADOCIA?

It takes about 1 hour and 15 minutes to fly to Cappadocia from Istanbul. Cappadocia has two airports: Nevsehir Kapadokya (NAV) and Kayseri Erkilet (ASR). There are direct flights daily from Istanbul Airport (IST) or Sabiha Gokcen (SAW) to either airport in Cappadocia. Nevsehir is closer to the main towns of Göreme and Urgup but Kayseri is a larger airport. Several companies run nightly buses from Istanbul to Cappadocia, including Metro Turizm and Nevşehir Seyahat. This is the cheapest way to go but it’s also the longest, it takes around 10 hours to get to Cappadocia.

DO I NEED VISA TO ENTER TO TURKEY?

View your country’s visa requirements here https://www.mfa.gov.tr/visa-information-for-foreigners.en.mfa

WHAT’S THE WEATHER LIKE IN CAPPADOCIA?

It is a desert climate with no rain during July and August. Temperature can have drastic changes between day and night and can range between 13°C (55°F) and 31 °C (87°F) 

WHAT IS THE MINIMUM AGE LIMIT FOR THE FESTIVAL?

18+

DO YOU ACCEPT CASH AT THE EVENT?

Echoes From Agartha is a cashless event!

For Full Experience holders

We will be providing wristband loading stations located at your hotel’s registration area as well as the festival area.

For Music + Hotel & Music Only holders

We will be providing wristband loading stations located at Ramada by Wyndham at Ortahisar as well as in the festival area.